Privacy Policy
Last Updated: [February 20, 2025]

Introduction
Welcome to Shine Speech Language Pathology LLC ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring compliance with applicable privacy laws, including:

• United States: Federal privacy laws such as the Children’s Online Privacy Protection Act (COPPA), and relevant state laws, including the California Consumer Privacy Act (CCPA) and other consumer protection regulations.

• Canada: The Personal Information Protection and Electronic Documents Act (PIPEDA).

• European Union (EU) & UK: The General Data Protection Regulation (GDPR).

• Australia: The Privacy Act 1988 (Cth).
  
  This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.shineslp.com ("Service"). By using the Service, you consent to our collection and use of your data as described in this policy.
  
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We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Phone number

• Billing address (if applicable for purchases)

• Login credentials (for educational courses, if applicable)
  

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Operating system

• Referring URL and pages visited

• Device identifiers and analytics data

• Cookies and tracking technologies (see Section 5 below)
  

For paid services, payments are processed through third-party payment processors (e.g., Authorize.net, Stripe, or PayPal). We do not store your payment details. The processing of your payment is governed by the third-party provider’s privacy policy.

If you log in using social media platforms like Google, Facebook, LinkedIn, or Twitter, we may collect data from your profile such as your name, email, and profile picture, subject to your privacy settings on those platforms.

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We use your information for the following purposes:

• To provide and maintain our online education services.

• To respond to inquiries and provide customer support.

• To process transactions and send purchase confirmations.

• To send newsletters, promotional offers, and educational updates (if opted in).

• To comply with legal obligations (e.g., fraud prevention, tax compliance).

• To analyze and improve our website performance and user experience.

• To deliver targeted advertising and retargeting campaigns via Google and Facebook.
  
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  We do not sell your personal information. We may share data with:
  

• Service providers (e.g., payment processors, email marketing platforms, cloud hosting services).

• Advertising partners for remarketing and personalized ads via Google Ads, Facebook Ads, and similar platforms.

• Legal authorities if required by law (e.g., subpoenas, fraud investigations).

• Business transfers (e.g., merger, sale of company assets).
  
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  Depending on your location, you may have certain rights regarding your personal data:
  

California residents can:

• Request access to personal data collected.

• Request deletion of personal data (subject to exceptions).

• Opt out of data sales (though we do not sell personal data).

• Request details of third parties with whom data has been shared.
  
  To exercise your rights, email char@shineslp.com.
  

If you are in the EU or UK, you have the right to:

• Access, correct, or delete your data.

• Restrict processing of your data.

• Request data portability.

• Withdraw consent at any time.
  

You have the right to:

• Request access to your personal information.

• Challenge the accuracy of data and request corrections.
  

You have the right to:

• Know what data is collected and why.

• Request access and corrections to personal information.

• Complain to the Office of the Australian Information Commissioner (OAIC) if needed.
  

Some U.S. states, such as Virginia, grant users the right to appeal if their data request is denied. If we deny your request, we will provide instructions on how you can submit an appeal.

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We use cookies to enhance your experience, including:

• Essential cookies (for site functionality).

• Analytics cookies (Google Analytics for tracking site performance).

• Marketing cookies (for targeted ads and remarketing, including via Google and Facebook Ads).
  
  To manage cookies, adjust your browser settings or use opt-out tools:
  

• Google Ad Settings

• Facebook Ad Preferences

• Digital Advertising Alliance Opt-Out
  
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We may update this Privacy Policy from time to time. Changes will be notified via email and a prominent notice on our website.

Version History:

• [February 20, 2025]: Initial version

• [February 20, 2025]: Added Google & Facebook advertising disclosures
  
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  If you have questions about this Privacy Policy, you can contact us at:
  
  Shine Speech Language Pathology LLC
  16430 W Riverview Dr
  Post Falls, ID 83854
  Email: char@shineslp.com
  Website: www.shineslp.com
  
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  By using our Service, you acknowledge that you have read and understood this Privacy Policy.